Privacy Policy

  1. For purposes of this Privacy Policy:
    1. “Applicable Laws” means all laws and regulations that Aurum Metals (Pty) Ltd is required to comply with.
    2. “Aurum Metals” or “we” or “us”, means Aurum Metals (Pty) Ltd and any subsidiaries and related entities and persons.
    3. “Data Subject” means employee, vendor, contractor, visitor, customer or third-party as referred to in this Privacy Statement.
    4. “Privacy Policy” means this document.
  2. The Privacy Policy sets out how your personal information will be used by Aurum Metals and applies to any information, including personal and special personal information, you provide to us or which we may collect from third parties.
    1. It is important that you carefully consider this Privacy Policy before sharing any personal information with Aurum Metals.
    2. By sharing any personal information with us, you agree to the processing of your personal information as set out in this Privacy Policy.
    1. This Privacy Policy applies to the personal information Aurum Metals collects in connection with:
      1. Our website,
      2. Social media accounts.
      3. Our marketing and business activities.
      4. Our business communications and other online and offline business interactions.
      5. Our business services.
      6. Our CCTV cameras at our offices and other security devices.
      7. Third party service providers, including, but not limited to:
        1. Analytics,
        2. Advertising networks,
        3. Search information,
        4. Publicly available sources,
        5. Request(s) for quotations or proposals made by or to us,
        6. The supply of products and services to us.
    1. Aurum Metals respects your privacy and is committed to protecting your personal information (as defined in applicable data protection legislation).
    2. You warrant that you are lawfully entitled to provide personal information of any third party whose personal information you provide to Aurum Metals.
    3. You indemnify Aurum Metals against any loss, liability, damage or expense (including interest and penalties) suffered or incurred by Aurum Metals due to your provision of personal information of third parties to us in an unlawful manner.
    1. Aurum Metals have implemented reasonable technical and organisational measures to keep personal information secure and in compliance with applicable data protection laws.
    2. You indemnify and hold Aurum Metals harmless from any loss, damages or injury that you may incur as a result of:
      1. Any security compromise of personal information to unauthorised persons; or
      2. Your acts or omissions during the provision of personal information to Aurum Metals.
    1. Aurum Metals may collect the following personal information:
      1. Name, address (including proof of address), other contact details (e.g. email and telephone numbers), gender, marital status, date and place of birth, nationality, employer, job title, financial records, employment history, and family details, including their relationship to you.
      2. Identity number, passport number, tax identification number and company registration number.
      3. Demographic information such as your address, preferences and interests.
      4. Information relevant to the provision of our products and services.
      5. Information relevant to the procurement of products and services from suppliers.
      6. Bank account or payment card details, income or other financial information.
      7. Information that you provide to us as part of us providing products and services to you.
      8. Special or sensitive personal information as defined in applicable data protection legislation, including information about your health, racial or ethnic origin, political opinions, religious or philosophical beliefs and trade union membership; your genetic and biometric information; information about your sex life.
      9. Relevant information as part of our client onboarding procedures.
      10. Information you provide to us for the purposes of attending meetings including dietary requirements which may reveal information about your health or religious beliefs.
      11. Still and video images captured by CCTV and other security systems at our offices.
      12. Identity data, contact data and special personal information from publicly available sources or third parties and service providers.
    1. Aurum Metals is obliged to keep personal information accurate and up to date and you herewith agree to advise us of any changes to your personal information.
    1. Aurum Metals may process the personal information it collects for a number of lawful purposes including:
      1. To register you as a client of Aurum Metals.
      2. To comply with requirements under applicable laws.
      3. To carry out our business activities.
      4. To manage marketing preferences.
      5. To manage the Aurum Metals’ relationship with you, which may include:
        1. Notifying you about changes to Aurum Metals or this Privacy Policy.
        2. Assessing and dealing with complaints and requests.
        3. Managing payments, charges and accounts.
      6. To verify your identity or the identity of your beneficial owners.
      7. To comply with lawful requests for information received from local or foreign law enforcement, government and tax collection agencies.
      8. To comply with measures designed to protect or advance persons, or categories of persons, disadvantaged by unfair discrimination.
      9. To monitor, keep record of and have access to all forms of correspondence or communications exchanged between us.
      10. To administer and protect Aurum Metals’ business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
      11. For operational, marketing, auditing and record keeping requirements.
      12. To conduct market research and provide you with information about Aurum Metals’ products or services from time to time via email, telephone or other means.
      13. to deliver relevant website content and newsletters and other information to you (which may include direct marketing material).
      14. to use data analytics to improve Aurum Metals website, products and services, newsletters, customer relationships and experiences.
      15. To make suggestions and recommendations to you about goods or services that may be of interest to you.
      16. To disclose personal information to third parties for reasons set out in this policy or where it is not unlawful to do so.
      17. To procure goods and services.
      18. To respond to requests for quotations or tenders.
    1. You have the right to object to receiving direct marketing (opt out) at any time by delivering a request to Aurum Metals’ information officer.
    1. Aurum Metals may share personal information with:
      1. Any of Aurum Metals’ subsidiaries and related entities and persons; and
      2. Service providers acting as operators or processors or responsible parties or controllers who provide information technology and system administration services.
      3. Professional advisors, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, accounting and other services to Aurum Metals.
      4. Regulators and other authorities if Aurum Metals is legally obliged to do so, or if instructed by you to do so, for purposes of preventing, detecting and reporting fraud and criminal activities, the identifying of the proceeds of unlawful activities and the combatting of crime.
      5. Any person if Aurum Metals is under a duty to disclose or share personal information in order to comply with any applicable laws, or to protect the rights, property or safety of Aurum Metals, other clients or other third parties, or the reputation of Aurum Metals.
      6. Your agent or any other person acting on your behalf.
      7. A third party whom Aurum Metals may choose to sell, transfer or merge parts of Aurum Metals’ business or assets.
    1. Under certain circumstances, you may have some or all of the rights set out below under the data protection laws that may be applicable in relation to your personal information, which Aurum Metals holds:
      1. Right to access to personal information, including the right to receive a copy of the personal information.
      2. Right to request a correction of any incomplete or inaccurate personal information.
      3. Right to request deletion of personal information if Aurum Metals is not authorised to process the personal information.
      4. Right to object to the processing of personal information, if Aurum Metals is relying on its legitimate interest (or those of a third party) to process the personal information, but as a result of your particular situation such processing impacts on your fundamental rights and freedoms.
      5. Right to request restriction of processing of personal information whilst a complaint is being investigated.
      6. Right to withdraw consent at any time if Aurum Metals is relying on consent to process personal information. If you withdraw your consent, Aurum Metals may not be able to provide certain products or services to you.
    1. Aurum Metals’ website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your personal information.
    2. Aurum Metals does not control these third party websites and is not responsible for their privacy policies. When you leave Aurum Metals’ website, we encourage you to read all applicable privacy policies.
    1. Aurum Metals has an information officer who oversees our data protection compliance.
    2. You can contact our chief information officer at:
      Address: 125 Enstra Road, Springs, Gauteng, 1559
      E-mail address:
    1. If you are not satisfied with Aurum Metals’ use of your personal information or our response to any request by you to exercise your rights, or if you think that we have breached any relevant data protection laws, you are encouraged to contact our Information Officer at the contact details set out above. Should you remain dissatisfied, then you have the right to complain to the Information Regulator. The Information Regulator’s contact details are available at